• Troubleshooting and solving modem, router and network problems with the client on phone.
• Setting up users for the high speed service.
• Managing the help desk by solving user related problems
• Trouble shooting, diagnosing and providing solutions to the software, hardware and network issues
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• Troubleshooting and solving modem, router and network problems with the client on phone.
• Setting up users for the high speed service.
• Managing the help desk by solving user related problems
• Trouble shooting, diagnosing and providing solutions to the software, hardware and network ...